Reviewing the role of AI in fraud detection and prevention in financial services

Olubusola Odeyemi 1, Noluthando Zamanjomane Mhlongo 2, Ekene Ezinwa Nwankwo 3, *, and Oluwatobi Timothy Soyombo 4

1 Independent Researcher, Nashville, Tennessee, USA.
2 City Power, Johannesburg, USA.
3 Department of Business Administration and Management, Anambra State polytechnic, Mgbakwu, Nigeria.
4 Havenhill Synergy Limited, Nigeria.
 
Review
International Journal of Science and Research Archive, 2024, 11(01), 2101–2110.
Article DOI: 10.30574/ijsra.2024.11.1.0279
Publication history: 
Received on 02 January 2024; revised on 08 February 2024; accepted on 10 February 2024
 
Abstract: 
This review explores the pivotal role of Artificial Intelligence (AI) in revolutionizing fraud detection and prevention within the realm of financial services. As financial crimes become increasingly sophisticated, traditional methods of detection fall short, necessitating the integration of advanced technologies. AI emerges as a transformative force, employing machine learning algorithms, predictive analytics, and anomaly detection to fortify the defenses against fraudulent activities. The review provides an in-depth examination of the historical context, tracing the evolution of fraud detection from manual methods to the contemporary AI-driven approaches. It delves into the diverse AI models utilized in fraud prevention, including supervised and unsupervised learning, deep learning, and natural language processing. The nuanced analysis encompasses the effectiveness of AI in identifying intricate patterns indicative of fraudulent behavior, demonstrating its superiority in discerning anomalies within vast and dynamic datasets. Moreover, the review elucidates the real-world implications of AI in fraud detection, spotlighting instances where the technology has successfully thwarted fraudulent schemes. The ethical considerations inherent in AI-driven fraud prevention are also scrutinized, emphasizing the importance of responsible and transparent practices to mitigate biases and ensure fairness in decision-making processes. As the financial landscape navigates an era of digital transformation, the review sheds light on the future trends and innovations in AI-driven fraud detection. Anticipated developments include the integration of Explainable AI (XAI), federated learning, and continuous adaptation to emerging threats. The discussion extends to the collaborative efforts between financial institutions, regulatory bodies, and technology providers to create a robust ecosystem capable of staying ahead of evolving fraudulent tactics. In conclusion, this review encapsulates the dynamic landscape of AI in fraud detection and prevention within financial services. The analysis underscores the transformative impact of AI, not only in bolstering security measures but also in fostering a proactive and adaptive approach to counter the ever-evolving nature of financial fraud. The synthesis of historical perspectives, current applications, and future trajectories provides a comprehensive understanding of how AI is reshaping the paradigm of fraud detection in the financial domain.
 
Keywords: 
Al; Fraud Detection; Prevention; Financial Services; Role
 
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