The Records Management Practices in the Registrar’s Office of Tiwi Community College

In the modern educational landscape, effective records management has become a cornerstone of institutional accountability and service delivery. International frameworks such as ISO 15489 and UNESCO’s Records Management Manual emphasize systematic procedures for creating, capturing, and preserving records to ensure authenticity, reliability, and integrity. These guidelines encourage schools to adopt secure, transparent, and digital recordkeeping systems that safeguard student data, support mobility, and protect institutional memory. In the Philippines, national laws such as Republic Act No. 9470 (National Archives of the Philippines Act of 2007) and Republic Act No. 10173 (Data Privacy Act of 2012) mandate organized record creation, maintenance, and disposal, while ensuring student information remains confidential. Complementary Commission on Higher Education (CHED) Memorandum Orders further reinforce the Registrar’s Office’s responsibility to uphold precise and secure academic records in line with quality assurance standards.

This study investigates the records management practices of the Registrar’s Office at Tiwi Community College (TCC), focusing on compliance with both international benchmarks and national mandates. Guided by local ordinances and national statutes, TCC ensures that academic records are systematically managed to meet community expectations for transparency and integrity. The research assessed the effectiveness, accuracy, and reliability of TCC’s current system, particularly its readiness to transition toward digital and automated records management. Findings highlight the importance of safeguarding student information against risks of mismanagement or breaches, while also strengthening institutional accountability. The study provides a foundation for updating internal policies, enhancing administrative processes, and supporting staff development, thereby reinforcing TCC’s commitment to quality education, accreditation standards, and public service.