Servant leadership in enhancing employee engagement in Cypriot businesses

In the wake of the COVID-19 pandemic, employers in Cyprus are facing significant challenges in terms of work management and employee well-being. Job satisfaction is considered an important aspect of quality of life and work, and the relationship with one’s supervisor is particularly important. Servant leadership focuses on supporting people through trust, confidence and courage, enthusiasm and autonomy, which leads to high performance and job satisfaction. While this approach works, its implementation is limited because many leaders focus on “me” rather than “we”, and the workplace culture does not always encourage it. Being a servant leader requires love, respect and understanding of employee behaviour. Cultural change in the Cypriot economy requires training for managers, employees and workers. Project managers play a role in the evaluation process and senior managers provide guidance. Essentially, servant leadership increases employee engagement and productivity.