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ISSN Approved Journal || eISSN: 2582-8185 || CODEN: IJSRO2 || Impact Factor 8.2 || Google Scholar and CrossRef Indexed

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Research and review articles are invited for publication in March 2026 (Volume 18, Issue 3) Submit manuscript

Customer segmentation analysis for improving sales using clustering

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PILLI SRI DURGA *, J. A. PAULSON and MARRI SRINIVASAREDDY

Department of Computer Science and Engineering Varaprasad Reddy Institute of Technology, AP, India.

Research Article
 
International Journal of Science and Research Archive, 2023, 09(02), 708–715
Article DOI: 10.30574/ijsra.2023.9.2.0663
DOI url: https://doi.org/10.30574/ijsra.2023.9.2.0663

Received on 07 July 2023; revised on 14 August 2023; accepted on 16 August 2023

Customer segmentation analysis, a vital component of marketing strategy, involves the categorization of a diverse customer base into distinct segments, each with unique characteristics and preferences. This process enables businesses to tailor their marketing efforts, create personalized experiences, and ultimately enhance sales performance. Clustering, a powerful data analysis technique plays a pivotal role in identifying these customer segments. By applying clustering algorithms to customer data, businesses gain valuable insights that facilitate the development of targeted strategies. This abstract explores the significance of customer segmentation analysis through clustering in the context of sales improvement. It highlights the benefits of clustering, such as resource optimization, customer retention, and the creation of more effective marketing campaigns. This research emphasizes the practical applications of clustering in identifying customer segments, allowing businesses to allocate resources efficiently, foster customer loyalty, and drive revenue growth. The abstract underscores the importance of data-driven customer segmentation as a strategic tool for businesses aiming to thrive in competitive markets, ultimately leading to improved sales outcomes.

Customer segmentation; Clustering; Foster customer loyalty

https://ijsra.net/sites/default/files/fulltext_pdf/IJSRA-2023-0663.pdf

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PILLI SRI DURGA, J. A.PAULSON and MARRI SRINIVASAREDDY. Customer segmentation analysis for improving sales using clustering. International Journal of Science and Research Archive, 2023, 09(02), 708–715. Article DOI: https://doi.org/10.30574/ijsra.2023.9.2.0663

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