Comparative preference of loans provided by SBI and ICICI with reference to Coimbatore district

V. Jenifer; Saran babu. N; Dharsana. K. S

doi:10.30574/ijsra.2022.7.1.0293

ISSN Approved Journal || eISSN: 2582-8185 || CODEN: IJSRO2 || Impact Factor 8.2 || Google Scholar and CrossRef Indexed

Peer Reviewed and Referred Journal || Free Certificate of Publication

Research and review articles are invited for publication in March 2026 (Volume 18, Issue 3) Submit manuscript

Comparative preference of loans provided by SBI and ICICI with reference to Coimbatore district

V. Jenifer ^{1, *}, Saran babu. N ²and Dharsana. K. S ₂

1 Department of commerce Business Application, Sri Krishna arts and Science College, Coimbatore.
2 Master of International Business, Sri Krishna arts and Science College, Coimbatore.

Review Article

International Journal of Science and Research Archive, 2022, 07(02), 411-417.

Article DOI: 10.30574/ijsra.2022.7.1.0293

DOI url: https://doi.org/10.30574/ijsra.2022.7.1.0293

Publication history

Received on 28 October 2022; revised on 06 December 2022; accepted on 09 December 2022

Abstract

The need for home loans arises not because property prices are heading upwards all the time but because home loans make great sense from a long-term savings perspective. The study is about comparison of service of SBI and ICICI. The main objective of the study is that to know about the socio-economic profile of the respondents availing home loan in SBI and ICICI Bank in Coimbatore city and to study on the customer opinion about services and the problems faced by them. The study was analyzed with descriptive research with 125 samples from ICICI and 125 samples from SBI were percentage analysis, chi square, descriptive statistics and factor analysis were used as tools for analyzing the data. The conclusion is that the service provided by ICICI is better than SBI based on the interest rate and both the banks have to implement new technology to reduce the process time of loans which leads to satisfaction of customers in future period of time.

Keywords

Loan; SBI; ICICI; Technology

Download Article PDF

https://ijsra.net/sites/default/files/fulltext_pdf/IJSRA-2022-0293.pdf

Preview Article PDF

How to cite this article

V. Jenifer, Saran babu. N and Dharsana. K. S. Comparative preference of loans provided by SBI and ICICI with reference to Coimbatore district. International Journal of Science and Research Archive, 2022, 07(02), 411-417. Article DOI: https://doi.org/10.30574/ijsra.2022.7.1.0293

Copyright © Author(s). All rights reserved. This article is published under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, sharing, adaptation, distribution, and reproduction in any medium or format, as long as appropriate credit is given to the original author(s) and source, a link to the license is provided, and any changes made are indicated.

All statements, opinions, and data contained in this publication are solely those of the individual author(s) and contributor(s). The journal, editors, reviewers, and publisher disclaim any responsibility or liability for the content, including accuracy, completeness, or any consequences arising from its use.