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ISSN Approved Journal || eISSN: 2582-8185 || CODEN: IJSRO2 || Impact Factor 8.2 || Google Scholar and CrossRef Indexed

Peer Reviewed and Referred Journal || Free Certificate of Publication

Research and review articles are invited for publication in March 2026 (Volume 18, Issue 3) Submit manuscript

Zara removes campaign after critics call it insensitive to Israel-Hamas war

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  • Zara removes campaign after critics call it insensitive to Israel-Hamas war

Olanrewaju Oluremi Egunlae 1, *, Jude Shagan Azai 1 and Katayoon Faraji 2

1 Supply Chain Management & Marketing, Whitman School of Management, Syracuse University, Syracuse, USA.
2 Business Administration, Whitman School of Management, Syracuse University, Syracuse, USA.

Review Article
 

International Journal of Science and Research Archive, 2024, 13(01), 234–238.
Article DOI: 10.30574/ijsra.2024.13.1.1618
DOI url: https://doi.org/10.30574/ijsra.2024.13.1.1618

Received on 21 July 2024; revised on 02 September 2024; accepted on 05 September 2024

The Zara ad campaign, "The Jacket" is a case study that illustrates the complex challenges in modern marketing. Despite Zara's assertion that the campaign was conceived before the war, the public's perception of insensitivity toward the Israel-Hamas conflict led to significant consequences This incident illuminates the pivotal role of marketing managers in navigating societal complexities and anticipating diverse interpretations. It prompts reflection on the delicate equilibrium between artistic expression and societal sensibilities within marketing strategies. The Zara case underscores the necessity for astute strategic foresight and proactive measures to navigate intricate socio-political landscapes. It emphasizes the profound impact of marketing campaigns and advocates for a nuanced, inclusive approach that upholds diverse perspectives while advancing brand narratives.

Social Sensitivity; Digital Marketing; Public Backlash; Zara; Israel-Hamas Conflict

https://ijsra.net/sites/default/files/fulltext_pdf/IJSRA-2024-1618.pdf

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Olanrewaju Oluremi Egunlae, Jude Shagan Azai and Katayoon Faraji. Zara removes campaign after critics call it insensitive to Israel-Hamas war. International Journal of Science and Research Archive, 2024, 13(01), 234–238. https://doi.org/10.30574/ijsra.2024.13.1.1618

Copyright © Author(s). All rights reserved. This article is published under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, sharing, adaptation, distribution, and reproduction in any medium or format, as long as appropriate credit is given to the original author(s) and source, a link to the license is provided, and any changes made are indicated.


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