Analysis of knowledge sharing culture and competence on performance mediated by commitment (Study on Emergency Room Nurses at Citra Medika Hospital Sidoarjo)

The development of businesses across various industrial sectors continues to show significant dynamics, in terms of economic growth, technological innovation, and marketing strategies. The aim of this study is to analyse the influence of knowledge sharing culture and competence on performance, mediated by commitment, among nurses in the Emergency Department at Citra Medika Hospital Sidoarjo. This type of research is quantitative, and the sample was selected using the Convenience Sampling technique, which involves taking the entire population as the sample. Therefore, the sample size consists of 100 nurses in the Emergency Department at Citra Medika Hospital Sidoarjo. The analysis technique used is Structural Equation Modelling – Partial Least Square (SEM-PLS). The results indicate that knowledge sharing culture does not have a significant impact on the performance of nurses in the Emergency Department at Citra Medika Hospital Sidoarjo. Competence has a positive and significant impact on the performance of these nurses. Knowledge sharing culture has a positive and significant impact on performance when mediated by commitment. Similarly, competence has a positive and significant impact on performance when mediated by commitment in the Emergency Department at Citra Medika Hospital Sidoarjo.